Tracking order

Track Your Order

At ElectroElysium, we understand the excitement of receiving your new tech gear. Here's how you can track your order every step of the way:

Order Tracking Process

  1. Order Confirmation: Immediately after placing your order, you'll receive an email with your order details and estimated delivery timeline.
  2. Processing: Your order typically processes within 1-2 business days. You'll receive a notification when your package ships.
  3. Shipping Notification: Once shipped, you'll receive an email containing your tracking number and carrier information.
  4. In Transit: Use your tracking number to monitor your package's journey to your doorstep.
  5. Delivery: Most carriers provide estimated delivery dates and delivery confirmation.

Tracking Your Package

We recommend using the following reliable third-party tracking service to monitor your shipment:

17Track

17Track is a universal package tracking platform that supports multiple carriers worldwide.

How to use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track provides detailed tracking history and can often predict delivery dates based on carrier data.

Tracking Tips

  • Tracking information may take 24-48 hours to appear in carrier systems after shipment
  • For international orders, tracking updates may be less frequent during customs processing
  • If your tracking shows "Delivered" but you haven't received your package, first check with neighbors or your building's mail room

If you experience any issues with tracking your order or if your package appears to be delayed, please contact our support team with your order number and we'll be happy to assist you.