Terms of service

1. General Terms

By accessing and using ElectroElysium ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and purchasers of our products including keycaps, headphones, mice, earphones, and speakers.

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.

2. Order Processing

All orders are subject to product availability. We may cancel any order and reserve the right to limit quantities purchased per customer.

Order confirmation emails do not constitute acceptance - your order becomes binding only when we dispatch the products.

3. Pricing and Payment

All prices are shown in USD and exclude applicable taxes and shipping fees. We may adjust prices at any time without notice.

Accepted payment methods include major credit cards and PayPal. You represent that your payment information is accurate.

4. Shipping and Delivery

Shipping times are estimates only. We are not responsible for delays caused by carriers or customs.

Risk of loss passes to you upon delivery to the shipping carrier. You must inspect goods upon receipt.

5. Returns and Refunds

We accept returns within 30 days of delivery for unused products in original packaging. Return shipping is at customer's expense.

Refunds will be processed within 14 business days after we receive and inspect returned items. Original shipping fees are non-refundable.

6. Product Warranty

Manufacturer warranties apply where available. We provide no additional warranties beyond those offered by product manufacturers.

For warranty claims, please contact the manufacturer directly using information provided with your product.

7. Intellectual Property

All content on this Website, including product designs, logos, and descriptions, are protected by copyright and trademark laws.

You may not use our intellectual property without express written permission. Unauthorized use may result in legal action.

8. Limitation of Liability

ElectroElysium shall not be liable for any indirect, incidental, or consequential damages arising from product use or Website access.

Our total liability for any claim related to these terms shall not exceed the purchase price of the products in question.

9. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled by binding arbitration in our jurisdiction.

You waive rights to participate in class actions or class arbitrations. Each claim must be brought individually.

10. Governing Law

These Terms shall be governed by the laws of China, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms, please contact us through the support channels provided on our Website.