Shipping policy

Shipping Methods

ElectroElysium offers Standard Shipping for all orders. This service is available for all our products including Keycaps, Headphones, Mice, Earphones, and Speakers.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.

Shipping Time

Standard Shipping typically takes 5-10 business days for delivery after processing. Delivery times may vary depending on your location and any unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on:

• Product weight and dimensions
• Destination country/region

Note: We currently do not offer free shipping for any orders.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package through our shipping partner's website.

International Shipping

We ship worldwide. Please note:

• Customers are responsible for any customs duties, taxes, or import fees
• Delivery times may be longer for international destinations
• Some product restrictions may apply based on destination country regulations

Shipping Restrictions

We cannot ship to PO boxes or military addresses. Please provide a complete physical address for delivery.

Shipping Issues

If you encounter any problems with your shipment, please contact our customer service team through the website's contact form. Include your order number and details about the issue.

Policy Changes

ElectroElysium reserves the right to modify this shipping policy at any time. Changes will be posted on this page.